In Part V of the series on Driving Continuous Improvement, we discuss the importance of utilizing the right combination of Continuous Improvement tools. Once you have your program aligned with your business strategy and …Read MoreThis entry was posted in Continuous Improvement, Driving Continuous Improvement Series, Manufacturing and Distribution, on May 6, 2018
Many people believe that Continuous Improvement is a culture. It certainly is in the eyes of the Japanese and many others, but is continuous improvement really a culture or something else? …Read MoreThis entry was posted in Continuous Improvement, Driving Continuous Improvement Series, Strategic Execution, on February 20, 2018
Healthcare performance improvement and healthcare performance management are intertwined and require a holistic approach to setting the right targets and accountabilities. The complexity of all the things healthcare teams need to be good at makes this a daunting task when going it alone. Hospitals need to excel in these primary areas: …Read MoreThis entry was posted in Continuous Improvement, Healthcare, on January 15, 2018
This case study describes how a healthcare consulting team of process improvement experts, utilizing Lean Techniques, were able to help a home healthcare provider improve annual profitability by $900K, reduce overtime by 50%, increase productivity by 10% and increase revenue by 3%. …Read MoreThis entry was posted in Case Studies, Continuous Improvement, Healthcare, on December 16, 2017
The Internet of Everything: 8.4 billion and $2 trillion! Those are the estimated number of connected ‘things’ on the internet and the amount spent on these devices and services by the end of 2017, according to a Gartner study. The number of connected things is expected to …Read MoreThis entry was posted in Business Transformation, Continuous Improvement, Cost Takeout, Healthcare, Information Technology, Manufacturing and Distribution, Strategic Execution, on December 14, 2017
In God we trust. All others must bring data
~W. Edwards Deming~
The above quote from W. Edwards Deming, widely considered as the father of quality management, tells the importance of data and its value for making decisions. The need for increased productivity requires that businesses have data-driven insights. Data-driven insights have …Read MoreThis entry was posted in Continuous Improvement, Information Technology, Organizational Development, Talent Management, on December 1, 2017
After Action Review, Post Mortem, Critique… all are terms used to describe an assessment of a project, event or activity after said project is completed. Our experience is that the After Action Review process is an important continuous improvement tool especially for major transformative activities such as the implementation of new digital technologies (software systems, user tools, etc.), …Read MoreThis entry was posted in Continuous Improvement, Organizational Development, on November 28, 2017
Continuous Improvement has a long history in the business world and after over 50 years many leadership teams we talk to believe that it can be done quickly and throughout the entire organization in 6-12 months. How wrong they are.
Part III is about …Read MoreThis entry was posted in Continuous Improvement, Driving Continuous Improvement Series, Organizational Development, on September 17, 2017
In Part I, I identified 5 things you need to do to drive Continuous Improvement. In this article, we show how business strategy should drive continuous improvement programs and not the other way around. The 5 things were: …Read MoreThis entry was posted in Continuous Improvement, Driving Continuous Improvement Series, Strategic Execution, on August 18, 2017
Most leadership teams believe they have a pretty good handle on how well the company is doing from a cost and productivity standpoint. They probably do know the people side fairly well being that it is relatively easy to measure: $Revenue/$ of labor cost or $Revenue/person is a standard measure, while time standards for all sorts of activities are very common.
Attempting to understand how efficient their business processes are is …Read MoreThis entry was posted in Continuous Improvement, Information Technology, on June 5, 2017
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