Workshop Overview Prior to launching a Continuous Improvement Program, a new initiative or implementing a new system, it is critical to identify the business needs and enable senior leaders to create a business case. This workshop will review how to structure the program, identify key stakeholders, define expected results, and identify the different types of tools and techniques applicable to the initiative.
Objectives
- Provide a compelling argument for implementing a continuous improvement program
- Set the key parameters for continuous improvement
- Planning the initiative
- Identifying the costs and expected ROI
Length of Workshop: 4 – 8 hours
Who Should Attend Organizations that feel the urgent and/or important need to make changes in their business processes with a focus on improving competitiveness and financial performance, but have not been able to:
- Engage their teams in a successful actionable course of actions
- Accelerate change upon take-off
- To sustain the desired change
Participants Should Include
- Senior Leaders/Head of the organization driving change
- Key change agents
- Managers who want to embark on a continuous improvement program
Expected Learning
- Establishing leadership commitment
- Identify business needs including the Voice of Customer that create a need to implement change
- Creating a shared need and framing it as more than just a short term initiative
- Identify Stakeholders cross functionally and even outside of the business
- Identify processes that matter to these business needs (These processes may relate to eliminating waste, reducing response time, and simplifying process or product design.)
- Creating a business case, having the customers in mind
- Framing the problem and goal statements, identifying threats and opportunities
- Voice of Customers, Promoter Score
Conclusions Participants will come away from the workshop with the ability to identify the key elements of creating a business case for a continuous improvement program and the ability to be able to identify the costs and expected ROI.
For more information or scheduling, contact: Group50® ConsultingLos Angeles, CA +1(626) 644-9746 or email info@group50.com or request more information here [wpdm_package id=’7981′]