Every company comes to a business or economic Inflection Point during its lifecycle. Inflection points are when a company’s size is straining its people, processes and technologies. This typically happens at revenue ranges of $10, $25, 50, $125m $250 and $500 million in annual revenues. Because of the strains, the company needs to understand where the issues are (operating gaps) and redefine its business model in order to position itself (strategic gaps) to double in size again.
Inflection Masters is a team of highly skilled functional subject matter experts who understand inflection points and how to help leadership teams create strategies and tactics to deal with current operating gaps and properly address strategic gaps to ensure a continuation of their growth trajectory.
You can meet the team and see their bio’s below:
Carol Marzouk – Human Capital
Internationally recognized Carol Marzouk, the Executive Lion Tamer, focuses on the talent in the workplace. As part of Inflection Masters, Carol elevates the executives’ intrinsic ability to lead and extract any poor behavior that destroys trust and obstructs progress and growth. She is the Bilingual Business Relationship Speaker, Coach, and CEO of Leadership ‘N’ Soul, who has also come to be known as “Therapy for Business”. Carol has spent most of her career inspiring leaders and teams to impact the bottom line…
while retaining their soul and integrity. She is known for using unconventional methods to get real results and her clients take immediate action, leaving the theory in the office. She digs out what is festering to allow fresh perspectives and new growth to take place. Her engaging and down-to earth style accentuates her practical, real-world, and customized approach. Carol prevents her clients from getting into bad deals by psychologically assessing the players, resuscitating dead conversations during mergers, and ensuring that the culture does not destroy acquisitions or growth. She coaches Board Members, Senior Executives, and High Potentials in several different areas, including Succession Planning, Getting Control of Overwhelm, Influencing with Ease, the Inner Game of a Leader, Coaching Staff Constant Change, and Resolving Interpersonal and Group Conflict. Carol’s background includes the many facets of Leadership and High-Performance Training, Mentoring, Conflict Management, Global Awareness, Sales and Leadership Training, Coaching for Peak Performance, Organizational Development, and Facilitation.
Working at large corporations for decades, what sets Carol apart as a coach is her ability to gain keen insights about the human side of doing business, combined with understanding about specific business issues that senior executives and people managers face. She provides outstanding value to leaders who want to effectively execute key initiatives effectively, and for those who seek to fully engage their people. In her work, Carol does a phenomenal job combining best practices in hard-core business disciplines like Lean Six Sigma and process improvement, along with guiding leaders to examine their specific behaviors and long-held perceptions that might be holding back their best performance. Carol cares deeply about the success of her clients, is extremely easy to work with and personable, and yet is insistent on the highest standards of achievement, quality, integrity, and results. The Executive Lion Tamer’s lions are always held accountable to achieve what they have agreed they want to achieve. A first-generation college graduate who is often called the “engagement coach” due to her public speaking and interpersonal style, Carol is committed to equipping and inspiring leaders and their teams globally, from the Boardroom to the Mailroom. She has worked with executives in almost every industry, has held several leadership roles, and has overseen the work of hundreds of employees. Carol excels as a speaker, consultant, coach, trainer, and master facilitator. Carol received her Psychology degree from UCLA. She has many other certifications, including her Executive Coaching Certification from the ICF accredited, Center for Executive Coaching, her Coaching Executive Leaders Certification, Leading Organizational Transition, and Organizational Development Certification from DePaul University, Life Coaching Certification from the Alan Cohen Group, DISC Certification from Trainsmart, Lean Six Sigma Green Belt, Predictive Index Talent Optimization Certification, and more.
You can send her an email here, or reach her directly at (714) 568-8424
Jim Gitney – Strategy, Operations, Technology
Jim Gitney is the Founder and CEO of Group50 Consulting and a board of adviser member for THINaër and strategy lead for multiple companies. He is considered a strategy, operations, and supply chain subject matter expert. Group50 specializes in providing middle market companies with the resources required for them to grow through and inflection point. Jim and his team work with senior leaders to create and execute Lean Business strategies, business process reengineering through Value Stream Mapping, and the development of leading-edge supply chain strategies. Founded in 2004, Group50’s mission…
is to be the only consulting partner middle market companies will need. Supporting this mission, Group50 has joined Inflection Point Partners, a group of highly skilled functional experts focused on helping companies position themselves for significant growth.
Jim has over 30 years’ experience in world class companies ranging from start-ups to Fortune 50 companies including various senior level assignments at GE, Black & Decker, Sunbeam, Rain Bird and Pankl Aerospace. He has extensive experience in running large global operations and working with boards, business owners and executives on developing and implementing transformative strategic initiatives including Mergers and Acquisitions, integration, and lean management which encompasses business process engineering and sustainable continuous improvement initiatives. Jim has been an Executive Chairman, Board Member, Chief Executive Officer, Chief Operating Officer and had other assignments in business development, marketing, sales, operations and supply chain. Through his career and consulting work with over 200 companies, he has hands on experience working with various industries including consumer and industrial products, the internet, government, aerospace, professional services, healthcare, big data, and high-tech. Jim has been instrumental in:
- The development and launch of DeWalt and Snakelight at Black & Decker
- 11 operational and financial restructurings
- The design and launch of Black & Decker’s Global TQM process
- Adapting blockchain to the supply chain
- Writing over 125 articles on critical topics supporting middle market companies and their business needs
The leadership teams Jim has worked with laud him for his ability to facilitate teams through tough issues and work with them on executing their strategies. A current client had this to say:
“Jim and his team at Group50 are seasoned experts in strategic planning, opportunity evaluation and execution. We have worked with Jim for 2 years, during which time he has become an integral contributor on our team. From the beginning, Jim was very engaged in getting to know our team, our business and its capabilities. With a well-developed process and disciplined leadership, every member of our group had a voice, which created wonderful synergy and enthusiasm. Jim did an excellent job helping us define and align on key strategic pillars, then building a consensus on the best way to execute them. He was instrumental in making certain we had ownership and accountability for our goals and a way to measure and report on them. Jim took on a tough assignment and did an outstanding job! For middle market companies looking to build a more valuable and diversified business, I highly recommend Jim Gitney and Group 50. “
You can listen to Jim’s podcast discussing Inflection Points here, or visit Group50’s YouTube channel for more information about inflection points and other topics on Strategy, Operations and Supply Chain excellence here.
Jim received his BSME from the University of Delaware and his MBA from Gannon University. He is a published author and has written courses and workshops in process re-engineering, continuous improvement, change management, quality and the supply chain. If you would like to find out more about Group50 or Inflection Point Partners, and how we can work with your company to effectively implement your strategic objectives, manage change and significantly improve performance, feel free to call Jim at (909) 949-9083 or drop him an email him here.
Mark Jaffe – Growth Strategy
Mark Jaffe is a senior consumer products and technology executive with an active consulting business that enables technology, service, and manufacturing companies to achieve growing, healthy business organizations from a foundation of sound strategic analysis. He is actively involved in developing and implementing strategic growth plans that involve new products and services,…
as well as rebranding, marketing and sales initiatives for his clients. Mark has successfully served as a catalyst for growth as a leader in these industries for over thirty years. Before consulting, his track record of corporate leadership spanned the consumer products and entertainment industries including many of the major studios, as well as successful new ventures in technology and financial services.
You can Listen to Mark’s podcast interview on Inflection Points here
You can reach Mark directly at (818) 625-3517 or email him here.
Enrico Parodi – Sales Organization
Enrico Parodi is a senior sales and business development executive in the Information Technology industry. His expertise is in leading both direct and indirect go-to-market channels, and he has extensive market knowledge with specialization in small and mid-sized companies. After thirty years of corporate experience with IBM and Ricoh in national, international and global executive roles,…
Enrico is now working with CEO’s of SMB companies and helps them to establish a high performance selling organization that restores growth and creates scalability.
You can listen to Enrico’s podcast discussing Inflection Points here
You can reach Enrico at (310) 503-9775 or email him here.
Kirk Thompson – Marketing
Kirk Thompson is a 30-year marketer, through and through, serving today as a Partner in Chief Outsiders, a national management and marketing strategy consulting firm, and a Fractional CMO to clients in hospitality, retail and professional services industries. A quick study of what’s working and what’s not,…
he is a progressive marketer, starting from customer experience (CX) strategies and value proposition work to solve customer segmentation and sales growth, brand & digital/social campaigns, new product & service development and commercialization, from first consideration to customer loyalty and engagement. He is the former CMO and Head of Culinary Development for IHOP Restaurants, and has served as VP Marketing for Westfield Malls, and VP Global Marketing for Hilton Hotels & Resorts. Prior to that, Kirk was Group Director for Innovation, and Senior Director, International Marketing at The Coca-Cola Company; and SVP Group Account Director at McCann WorldGroup Advertising. Kirk earned an MBA in Marketing from Goizueta Business School, Emory University; and his BA in Political Science from Duke University.
You can listen to Kirk’s podcast discussing Inflection Points here
You can reach Kirk at (310) 501-0617 or email him here.
Robert Fiorella – Strategy, Finance
Bob Fiorella began his career in Bankers Trust Company’s investment banking division in New York City. He moved to Los Angeles in 1990 and worked on several national and Southern California deals including the Avery Dennison merger, the sale of Krause’s Sofa Factory and the sale of Standard Concrete Products. Over the subsequent two decades, Bob’s career centered around the media, entertainment, packaged goods, wholesale, distribution, ecommerce, specialty retail, technology and software development industries where he took on roles such as SVP Finance, Chief Financial Officer, Chief Operating Officer, Chief Strategy Officer…
The contact information for any Inflection Master is in their bio, just click “Read More”, or you can call (909) 949-9083 or drop us a line at firstname.lastname@example.org and we will get you to the right master. You can also request more information here.
and independent board member. Some companies he has worked with include The Walt Disney Company, Universal Studios, 20th Century Fox, Movie Gallery, Hollywood Video, Cinedigm, Tapingo, and Metal Toad. Currently, Bob acts as a fractional CFO and strategic advisor and is licensed through Seapoint Business Advisors as an M&A advisor and business broker in the State of California. Seapoint is a niche M&A advisory firm focusing on sell side M&A transactions in the lower middle market. Bob holds a BS in Economics from Cornell University and an MBA from UCLA’s Anderson School of Management. Bob’s “claim to fame” is appearing on Season 13 of America’s Got Talent as part of the Angel City Chorale.
You can reach Bob at (310) – 422-6858 or email him here.
We, at Inflection point Masters work together to help companies continue their growth trajectories after sales have stalled. You can read more about inflection points in our series of blog articles here.
Contact information for each member is in their bios if you want to contact them directly. If you want to discuss inflection points in general, you can reach us at (909) 949-9083, drop us a line at email@example.com, or request more information here.