Continuous Improvement Programs in Service Businesses and Financial Institutions
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Continuous Improvement Programs in Service Businesses and Financial Institutions
By: Admin
Continuous improvement programs are great for manufacturing but how do they apply to service businesses? The usual answer to this question is that process excellence works across functional silos. It is horizontal, transversal and industry agnostic. Although true, this answer does not always address the concerns of the leaders in service businesses and financial institutions.
In a recent article we …Read More
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