Most leadership teams believe they have a pretty good handle on how well the company is doing from a cost and productivity standpoint. They probably do know the people side fairly well being that it is relatively easy to measure:  $Revenue/$ of labor cost or $Revenue/person is a standard measure, while time standards for all sorts of activities are very common.  

Attempting to understand how efficient their business processes are is Continue reading Leveraging Technology for Your Next Wave of Productivity