Software and IT processes are the heartbeat of any successful company. When properly configured, aligned with business strategies and managed, these systems provide a sound foundation for effectively gathering information about the company and its markets. Information from these systems provides the basis for proper planning and action.

Business Systems Consultants

The IT Processes and Software Company Physical™ focuses on how well these resources align with company business objectives, and covers the following vital aspects:

1. Primary business processes
2. Opportunities for improvement and elimination of roadblocks
3. High-level requirements for new system needs
4. How well the company manages change when new processes and software are introduced
5. Gap analysis – comparison of current systems to an optimal system
6. Software maintenance, support and licensing

Primary business processes

Here we look at all the main systems that make the company run:

1. Manufacturing and inventory management
2. Supply chain
3. Delivery and shipping
4. Personnel management
5. Customer relations management

We assess what the company needs to run better, and help determine what new and improved systems would improve both productivity and bottom-line profitability in the future.

Opportunities for improvement and elimination of roadblocks

We map primary processes and look for discontinuities, places systems “drop the ball” by failing to tie together properly with little or no human intervention. We look at manual operations that could easily and cheaply be automated and integrated into the overall system. And we identify areas where inadequate resources – computer or manpower – is reducing productivity.

High-level requirements for new system needs

Does the company’s systems meet corporate objectives? We look for big opportunities to make radical improvement through new processes or software, and make appropriate recommendations for study projects to meet these needs.

How well the company manages change when new processes and software are introduced

Too often the introduction of new processes and software results in turmoil and greater loss of productivity than necessary. The audit assesses how well the company has dealt with these changes in the past and how well it’s prepared for additional change in the future.

Gap analysis – comparison of current systems to an optimal system

We assess major new processes and software the company is considering, and identify gaps between what they will provide and what the company needs. This can help guide future strategic initiates.

Software maintenance, support and licensing

Al companies have a large investment in software, and getting maximum value from it requires proper maintenance and support, both inside the company and from outside resources. How well company policies meet company needs is assessed, as well as how well the company adheres to licensing requirements (many companies have been shocked to discover, too later, how draconian penalties for copyright infringement can be!)

After the physical, we will provide you with a report of our findings in each of these areas. Included in that report will be a set of recommendations. The report will provide you the basis for developing on-going and sustainable continuous improvement systems in your operation. For more information, drop us a line at info@group50.com or call (909) 949-9083 anytime.